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Privacy Policy

TopCampbell Soup Asia Limited Privacy Policy

This website is owned and operated by Campbell Soup Asia Limited (Campbell).

Here at Campbell, we recognize that many visitors to our sites are concerned about the information they provide to us, and how we treat that information. So we’ve developed a Privacy Policy to address this sensitive area. We may update the Privacy Policy from time to time, so please check in occasionally.

If you have any questions about our Privacy Policy, you can contact us at:

Campbell Soup Asia Limited
Rm 702, 7/F, Caroline Centre, Lee Gardens Two, 28 Yun Ping Road, Causeway Bay, Hong Kong

Tel: (852) 2811-3806

Fax:(852) 2564-3249

Office Hour:Open from 8:30am to 5:30pm , Monday through Friday.

Email:HK_CS@campbellsoup.com

We’ll be happy to answer your questions or hear your concerns.

Our Policy

At our sites, we do not collect personally-identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view any of our sites. If you register in order to use one or more of the many features of our sites, in addition to other purposes described in this Privacy Policy, we use the information you supply for the purpose of providing the services you’ve requested.

Depending on the feature you have registered to use, we may collect one or more of the following types of personally-identifiable information: name, address, phone number, email address, username and password. If you do not provide this information, you may not be able to register for that or other features on the site. You can always access and review your personally-identifiable information by visiting any of the sites on which you have registered. In addition, you can correct factual errors in your personally-identifiable information by editing your profile on any of our sites.

Creating, viewing and editing your personally-identifiable information can be done only with a valid member-provided user id and password.

If you specifically agree to follow-up contacts by us or ask to be put on our mailing list when you register, we may contact you from time to time. You can always change your preference for follow-up contacts or opt out of any further contacts or services just by e-mailing us at any time. However, unless you specifically register to receive communication from a site, that site will not contact you.

Except as described in this Privacy Policy, we don’t share the information you give us with anyone outside of the Campbell family of companies, unless the information is requested by law enforcement personnel or we are required by law to disclose it.

We may use the personal information you provide us to improve our marketing and promotional efforts; to statistically analyze website usage; and to improve our features and the content of our sites. You would never be opted into a service you did not request.

We may also use your personal information to customize the content that our sites deliver to you. For example, we may customize the recipes, product information and promotions we deliver to you based upon the information you have previously provided to us.

Cookies

Like most companies, we use “cookie” technology on our sites to collect aggregate information. When you log into one of our sites, the cookie tells us whether you’ve visited us before or are a new visitor. This allows us to measure the appeal of our sites to new and return visitors. The cookie doesn’t track any personal information about you or provide us with any way to contact you, and the cookie doesn’t extract any information from your computer. Cookies are simply the best way for us to be able to offer you the most enjoyable and hassle-free online environment.

Contests and Sweepstakes

Our sites may sometimes include notices of contests, sweepstakes or other promotions we are conducting, and we may permit you to participate electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the contest, sweepstakes or promotion (e.g., to contact you if you’re a winner). In addition, we may participate in internet related promotions sponsored by reputable third parties. In these instances, if you are a participant in such promotions, we may provide certain personally-identifiable information to these third parties in furtherance of the promotion. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor Campbell’s privacy and security policies in the way this information is handled.

Questionnaires and Surveys

From time to time, our sites may also be conducting questionnaires and surveys. Survey information will be treated like all of the information we collect, and it is used to help us improve the appeal of our products and our sites.

Third Parties Service Providers

We sometimes employ other companies and individuals to perform services for us. For example, we hire agencies to help administer consumer promotions, to analyze data, to fulfill orders you place, and to provide customer service. These parties are required to maintain any personal information they receive from you in confidence and may only use it in connection with the services they are providing to us.

When you Shop with Us

If you shop with us via our website, we collect the following information: name, address, phone number, email address, billing information including credit card number and expiration date as well as information such as an alternative address for shipping purposes. We only use your name, address, phone number, billing information/credit card information to process your order. The email address you provide is used for internal purposes only, such as confirming and tracking your order. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest news or to send you our latest offerings. If you would rather not receive marketing emails from us, please opt-out by visiting the area of the site where you registered.

Links to Other Sites

Our sites may contain links to other sites, including other sites that are owned or operated by our affiliates or us. While we do our best to make sure that every link to a non-affiliated site sends you to a helpful place on the Internet, we cannot guarantee the content of these non-affiliated sites. The non-affiliated sites will always have their own privacy policies. You should always check the privacy policy of the specific site you’re visiting to understand your rights.

Security

Campbell takes your privacy and security seriously, for this reason we have established physical security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees and contractors.